Tag Archives: Car Accidents

The More You Tell Us, The Better Off You’ll Be

Encountering car trouble is never a good thing.

Whether your car won’t start, has stalled in the middle of traffic or worse, there is a natural tendency to panic, and this fret can transfer from the moment of highest concern to the time when you call Dr. Hook for roadside assistance.

If you encounter such a situation though, there is an important thing to remember – the more we know, the better we’ll be able to assist you. While your natural instinct may be to say, “My car was making a funny noise and it just died at Portage and Main!”, the better you can describe the “funny noise” the better we’ll be able to help you first over the phone and again once one of our trusted experts is on site.

Factors that can assist us are:

1. Previous trouble – For example, this is the third time your car battery has died this winter or if the tire that just was punctured previously had a similar trouble.

2. Alarming noises – such as if you have been hearing your brakes squealing and are now facing a real issue.

But all of this comes hand in hand with the most important part of your action – don’t panic. We understand your urgency, but the calmer you are, the easier it will be to convey important messages to our staff.

What To Do After A Car Accident

Eventually, the majority of drivers will, at some point, be involved in an automobile accident. When, and if, a car accident occurs in Manitoba, the first priority is to assess any injuries and attend to the hurt and injured. This means checking in both cars and for injured bystanders and calling emergency services if required. Some injuries may not be apparent when still under the influence of adrenaline, be sure to have any pain checked out by a medical professional.

After the proper medical assessments, the damage sets in and steps must be taken to appropriately report a claim. There are situations that require reporting to the police. Accidents that involve injuries, collisions with an combined damage amount of more than $1000, and any vandalism, theft, hit-and-run or other criminal collisions.  The driver has 7 days to report the incident to the police.

The next step in reporting is reporting any claims for damages, losses or injuries. When safe, move the vehicle from traffic. Report the claim immediately to the Manitoba Public Insurance. Even if the cars do not have serious damage, Manitoba Pubic Insurance should always be notified as a precaution to future injuries or claims that resulted from this accident. Manitoba Public Insurance suggests reporting any and all claims to the police department.

When reporting, have your vehicle registration, drivers license of the driver of your car, details of the accident and details of those involved, including witnesses. After arranging for towing, automobiles are estimated for damage and rental cars will be distributed accordingly.

If your car is not drivable and the office of Manitoba Public Insurance is closed, drivers are allowed to arrange for their own towing. Dr. Hook is a safe, reliable and reputable towing company that is honest and helpful when drivers are hit with surprises of the road.