Dr. Hook Towing aims to deliver the best service in the event of a breakdown for local or long distance recovery. We are there to provide service throughout Canada and in the US.
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Tag Archives: Heavy Duty Recovery
Roadside assistance for fleets and owner operators
At Dr. Hook Towing, we understand the stress Canadian truck drivers face when stranded on the road. That is why we make sure that our services are immediate. We take about one hour or less to respond to an emergency by being on site, and about two hours to put back the equipment on the road. Sometimes the response can take longer due to circumstances that cannot be controlled such as road closures, road accidents and weather. However, it may take longer to respond to a situation in rural areas.
Our heavy duty recovery and towing division can handle different recovery situations such as rolled over or damaged rigs. Our fleet of ten 3-axle hydraulic wreckers can handle up to 75 tons of lifting. This allows us to lift 1, 2 and 5 ton vehicles including semi-trucks, trailers, RV’s, motor coaches, vans and buses. If your tractor/trailer, van or tanker has been overturned or needs up righting we can provide Air Cushion Recovery. We will be fully prepared and equipped depending on the type of situation. Air Cushion recovery is ideal to prevent further damage and loss to your cargo. Also, to ensure each job is done safely and efficiently, all our staff is required to go through the WreckMaster Certification Program. With over 30 years of experience, Dr. Hook Towing is your recovery expert.
Dr. Hook Towing aims to deliver the best service in the event of a breakdown for local or long distance recovery. Whether you are on Highway 1, Highway 6 or Highway 75, we are there to provide service throughout Canada and in the US. When you call Dr. Hook Towing, you will always be connected directly to dispatch and will never be transferred to an automated machine. We aim to build long-term relationships with our customers and are happy to be a qualified service provider for roadside assistance to fleets and owner operators.
Dr. Hook in the Community – Granting a Wish
When a call comes from the Winnipeg community, Dr. Hook Towing answers with enthusiasm. We consider it an honour to help organizations throughout our city with their charitable projects that help others. Over course of the next few blogs, we’ll be sharing with you the stories of organizations who we’re happy to support in Manitoba.
As you’ve seen from our blogs and videos, Dr. Hook has towed and transported items of a variety of sizes, primarily cars, trucks and other vehicles in Winnipeg.
On occasion, we’ll be asked to help move a more unique item, say, for example, an airplane.
One of these requests came recently via Qualico Home Developments, and we were more than happy to participate.
Qualico, another fantastic Winnipeg company, had recently built a custom playhouse for a family through the Children’s Wish Foundation of Canada. The Foundation, as noted on their website, “Children’s Wish is a national non-profit organization dedicated to fulfilling a favourite wish for children diagnosed with life-threatening illnesses. Since its inception, Children’s Wish has granted more than 18,000 wishes for children and their families and fulfills approximately 1000 wishes annually — granting nearly three wishes everyday.”
Dr. Hook Towing was more than happy to load the playhouse onto our special pink truck and deliver it to the family. It was truly a heartwarming moment, one that we were proud to be part of.
Is Your Car Ready For the Summer Heat?
When winter sets in, people are generally very concerned about their vehicle’s readiness. They check their antifreeze, and make sure they have everything they need to deal with snow and ice.
People are more carefree when it comes to preparing for the summer. Unfortunately, more car problems occur in warmer months, because we tend to drive a lot more when the weather is nicer. Here are some tips that can help you ensure that your summer travels are as trouble-free as possible:
1. Coolant level. Make sure that your radiator is full, and that your car’s cooling system is working properly. Nothing is harder on an engine than overheating.
2. Tires. Make sure your tires are properly inflated and maintained. Tire pressures will rise in the heat, which can turn a slow leak into a sudden problem.
3. Windshield Cleaning Fluid and Wipers. Dirt and insects can build up very quickly on a windshield, reducing visibility (especially in the sun). Make sure you can clean them away effectively.
4. Lights. Make sure your headlights are working, and that the lenses are clean and free of “chalking”. Makes sure signal, brake, and taillights operate properly. You want to be certain that you can see and be seen out on the road.
Despite your best efforts the unforeseen can occur, and breakdowns can happen. Take your phone with you, and enroll in Dr. Hook Towing and Recovery’s Guaranteed Roadside Assistance program. You’ll know that no matter what time of day or night, an experienced professional will be dispatched to help you get on your way. Dr. Hook offers program members accurate information about timelines and guaranteed access to service. Your call will always be answered. For more information visit this link.
Air Cushion Recovery – Protect Your Investment
When accidents occur, time is of the essence, and response time needs to be quick. Dr. Hook Towing makes provisions for speedy response to any type of incident by maintaining the right equipment for the job, and a professional staff of operators to get it done.
For jobs where standard towing equipment isn’t enough, we provide air cushion recovery. Using a self-contained trailer that can be deployed on a moment’s notice, our Air Cushion Recovery Unit and response team are equipped for all manner of vehicle and equipment recovery. Whether it’s up-righting an overturned tractor-trailer, RV, motor coach, sunken airplane, or even a small building, Dr. Hook has what it takes to recover your assets.
Our air cushion recovery unit allows us to perform the recovery safely, which reduces cargo loss; avoids further damage to vehicle and property, and expedites lane clearing by keeping site debris to a minimum. Air cushion recovery also permits us to operate at recovery sites that aren’t accessible to heavy equipment, and to do so in many cases without first having to unload cargo. For trucks or containers loaded with shock-sensitive cargo, air cushion recovery insures that your valuables aren’t jolted by more traditional recovery methods.
Dr. Hook air cushion recovery equipment is insured, and our operators are certified, to insure you that your investment is protected, by the professionals. Contact us today, and ask about our Roadside Assistance Corporate Program.
A Simplified Solution For Fleet Recoveries
Operating a fleet has enough challenges of its own without having to deal with stalled or disabled vehicles. When the unexpected comes your way, that’s when Dr. Hook can save the day. We understand that time is a commodity that you can’t afford to waste, and you need to get your vehicle back on the road as quickly as possible. At Dr. Hook Towing, we respect your time by guaranteeing rapid response to all of your calls, 24 hours a day, 7 days a week, and 365 days a year.
With our Roadside Assistance Corporate Program, you can rest assured that your drivers have just one phone number to call when they need help. A trained customer service representative will be there to take that call and dispatch a uniformed, certified operator, to get them out of their predicament and back on the road. Whether your drivers get a flat tire, a dead battery, or stuck in a ditch, Dr. Hook’s Roadside Assistance Corporate Program will guarantee them priority service, a GPS-dispatched response unit with a specific ETA, and the peace of mind from knowing that your fleet will keep moving with minimal delays.